Privacy
Policy

Kitchenswaps consists of a community that is built on trust. A fundamental part of earning that trust means being clear about how we use your information and protect your human right to privacy. This Privacy Policy describes how Kitchenswaps and its affiliates (“we,” “us,” or “Kitchenswaps”), process personal information that we collect through the Kitchenswaps Platform. What data do we collect? Kitchenswaps collects the following data: ● Personal identification information (Name, e-mail address, phone number, etc.) ● Bank account number details ● Content shared with Kitchenswaps such as images, kitchen equipment list, reviews, etc. How do we collect your data? You directly provide Kitchenswaps with most of the data we collect. We collect and process data when you: ● Fill in the contact form on the Kitchenswaps Platform ● Voluntarily complete a customer survey or provide feedback on any of our message boards or via e-mail ● Use or view our website via your browser’s cookies How will we use your data? Kitchenswaps collects your data so that we can: ● Process, verify and manage your account ● E-mail you for different purposes such as special offers you might like or an enquiry ● Personal identification details (Name, location, etc.) will be shared with the Host or User you have confirmed a booking with. When Kitchenswaps processes your booking, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. How do we store your data? Personal data that we process for any purpose will not be 1kept for longer than is necessary for that purpose. We will however retain your Personal data for a longer period to the extent that we are required to do so by law or if necessary in order to establish, exercise or defend our legal rights. However, we will anonymize as much of the information stored as soon as we do not need the information to be tied to a person. We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorized access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. If we are working with third parties we will require them to have in place similar measures to protect your Information. All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. Marketing Kitchenswaps would like to send you information about products and services we think you might like, as well as those of our partner companies. 1 If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Kitchenswaps from contacting you for marketing purposes. What are your data protection rights? Kitchenswaps wants to make sure you are fully aware of all of your data protection rights. Every User and Host Is entitled to the following: The right to access – You have the right to request copies of your personal data from Kitchenswaps. The right to rectification – You have the right to request that Kitchenswaps correct any information you believe is inaccurate. You also have the right to request Kitchenswaps to complete information you believe is incomplete. The right to erasure – You have the right to request Kitchenswaps erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that Kitchenswaps restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Kitchenswaps’ processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Kitchenswaps transfer the data that we have collected to another organization, or directly to you, under certain conditions. Privacy policies of other websites: The Kitchenswaps Platform contains links to other websites. Our privacy policy applies only to the Kitchenswaps Platform, so if you click on a link to another website, you should read their privacy policy as this one does not apply. Changes to our privacy policy: Kitchenswaps keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 04 January 2022. If you have any questions about Kitchenswaps’ privacy policy, do not hesitate to contact us. 2